IncluCare

A Condé Nast Traveler’s
‘Bright Ideas in Travel 2022’
Winner

Designed, delivered and supported by a uniquely qualified and experienced team of accessible and inclusive travel, hospitality and training experts, IncluCARE is the empowering and transformational verification of Guest-Inclusion in luxury travel, hospitality and lifestyle.

Working on the principal that every industry stakeholder can become significantly more inclusive and welcoming to disabled guests than they are right now, IncluCARE delivers the route-map, education, direction and support to equip and empower everyone within an organisation – from leadership to guest-facing – to become confident and effective facilitators, practitioners and ambassadors of Guest-Inclusion. And as a result, set in play a sustainable culture of inclusivity, striving to continually exceed expectations and delight every guest, whatever their requirements. The outcome – elevating accessible hotel stays into amazing and equitable destination experiences, for everyone.

And in securing IncluCARE Verified status, organisations will be, and be seen as leaders of inclusion in luxury, establishing trusted-brand reputation in a market segment that currently has very little esteem or loyalty. You will also be manifesting authentic guest-inclusion credentials that are now being sought by owners, investors and customers who are seeking partners and brands they can align their values with and trust. All of these returns on investment pivotal to positioning and success in what is rapidly being seen as the most exciting emerging market in decades.

IncluCARE Q&A

Visit the world’s first IncluCARE Verified Resort

Visit the worlds first IncluCARE Verified city hotel

 

In the news:

Amilla Maldives shares IncluCARE experiences with MOE

 

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Condé Nast says...

“IncluCARE goes beyond a narrow focus on the accessibility of the built environment to ensure the full destination is inclusive to people with both visible and hidden disabilities.”

This is what Condé Nast Traveler had to say

The Disability Inclusion Advantage

“Companies that have improved their inclusion of persons with disabilities over time were four times more likely than others to have total shareholder returns that outperform those of their peer group.”

Source: Getting to Equal 2018: The Disability Inclusion Advantage
Accenture

Is there a market?

66 percent of consumers will purchase goods and services from a business that features persons with disabilities in their advertising, while 78 percent will purchase goods and services from a business that takes steps to ensure easy access for individuals with disabilities at their physical locations.

Source: Business and Disability Council

The Maldives takes the lead...

The government of the Maldives has expressed interest in the Amilla Maldives Resort’s certification by IncluCARE, leading to a visit from the minister of gender and family, Aishath Mohamed Didi, who is also in charge of handicap rights. She is currently advocating for legislative change to enhance Maldivian access and inclusion.

Source: Island Life Maldives

IncluCARE Ambassadors

Chisato Nishiyori - IncluCare Ambassador for Japan
Chisato Nishiyori

IncluCARE Ambassador - Japan

Kath Hauge - IncluCare Ambassador for Africa
Kath Hauge

IncluCARE Ambassador - Africa

Sue Lyall - IncluCARE Ambassador for Latin America and Independent Travel Designer
Sue Lyall

IncluCARE Ambassador - Latin America

Lindsey Coleman
Lindsey Coleman

IncluCARE Ambassador - Italy

Helen Youngman
Helen Youngman

IncluCARE Ambassador - Caucasus and Greece

Photo of Caroline Heffernan
Caroline Heffernan

IncluCARE Ambassador - Family Travel

Carlana Stone - IncluCARE Ambassador - North America
Carlana Stone

IncluCARE Ambassador - North America

Vilena Tjurina - IncluCARE Ambassador - Baltic Countries
Vilena Tjurina

IncluCARE Ambassador - Baltic Countries

Image of Huw Davies, Independent Travel Designer
Huw Davies

IncluCARE Ambassador - France

Emma Squire - Independent Travel Designer
Emma Squire

IncluCARE Ambassador - Sri Lanka

Issy Bailey
Issy Bailey (Paralympian)

Sports Travel Ambassador

Staff from Great Scotland Yard Hotel on the IncluCare training day
Inclusion Ambassador training at Great Scotland Yard Hotel, London
More staff from Great Scotland Yard Hotel on the IncluCare training day
Inclusion Ambassador training at Great Scotland Yard Hotel, London
IncluCare training with the Dive Butler team at Amilla
IncluCare training with the Dive Butler team at Amilla